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Client Login
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Cancellations
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Room Assignments
Please assign your guests to their rooms. Nominate their names to each room.
 RoomAdultsChildren
You have nominated multiple rooms; please note that the arrival/departure dates and payment details must be the same for all rooms. If these details are different, please consider separate bookings.

TERMS & CONDITIONS


Newsletter

  • Please note specific promotions and offers can only be redeemed on an individual basis and are valid for new bookings only and not in conjuction with other promotions and offers.
  • You consent to the collection and authorise the disclosure of your personal information for the purposes of administering a promotional reservation and providing you with any associated services including marketing & promotion by Eight Willows Retreat & associated third parties

 

Competitions

  • Entry to a competition is only open to Australian residents aged 18 years and over. Employees (and their immediate families) of the Promoter, and agencies associated, are ineligible to enter.
  • Independent Consultants, Group Leaders, Branch Managers and Area Managers constitute employees for the sake of this promotion. They are ineligible to enter. Extended family members are authorised to participate.
  • Any promotion will commence at the time stated and close at the time stated (competition period). The time of entry will in each case be the time the entry is received by the Promoter. The Promoter accepts no responsibility for any late, lost or misdirected entries not received by the Promoter or delays in the delivery due to technical disruptions, network congestion or for any other reason.
  • Any prizes are subject to availability at time of booking. The prizes must be used by the date stated and each prize may have its own terms and conditions which must be considered when claiming prize.
  • The Promoter reserves the right to request the winner to provide proof of identity, proof of residency at the nominated prize delivery address and/or proof of entry validity in order to claim their prize. Proof of identification, residency and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  • Prizes are not exchangeable, transferable or redeemable for cash.
  • The Promoter reserves the right to verify the validity of entries and to disqualify any entry which, in the opinion of the Promoter, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements, disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these Terms & Conditions of entry or who has, in the opinion of the Promoter, engaged in conduct in entering the promotion which is fraudulent, misleading, deceptive or generally damaging the goodwill or reputation of the competition and/or Promoter. The Promoter reserves the right to disqualify a winner if the Promoter becomes aware that the winner and/or the winner’s entry is of a type described in this clause.
  • The Promoters collect entrants’ personal information in order to conduct the promotion. By entering the promotion, each entrant also agrees that the Promoters may use entrants' names and suburbs, and the winners’ first name, suburb and photographs in any media for future promotional, marketing and publicity purposes, in any media without notice, any further reference, payment or other compensation to the entrant.
  • The Promoter shall not be liable for any loss or damage whatsoever that is suffered by any participant (including but not limited to indirect or consequential loss), or for any personal injury suffered or sustained as a result of accepting the prize, except for any liability that cannot be excluded by law. The Promoter shall not be responsible for any entries that are not received, or are otherwise interfered with, due to problems beyond the control of the Promoter.
  • In the case of the intervention of any outside agent or event which naturally changes the result or prevents or hinders its determination, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strikes; the Promoter may in its absolute discretion cancel the promotion and recommence it from the start on the same conditions subject to applicable legislation.
  • Any promotion on social media is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram. Entrants understand that they are providing their information to the Promoter and not to Facebook or Instagram. The information an entrant provides will only be used for the purposes outlined in these Terms & Conditions. Any questions, comments or complaints about this promotion must be directed to the Promoter and not to Facebook or Instagram. Facebook & Instagram will not be liable for any loss or damage or personal injury, which is suffered or sustained by an entrant, as a result of participating in the promotion (including taking/use of a prize except for any liability), which cannot be excluded by law.
  • 17. Eight Willows Retreat is the promoter. ABN: 25130416633


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